In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

host Dave Sobel interviews RJ Kedziora, the co-founder of Estenda Solutions, a company specializing in software, data analytics, and AI for the healthcare industry. RJ shares insights into the innovative work his firm does, focusing on digital health solutions that aim to improve the health and wellness of individuals. He highlights two key projects, including a diabetic retinopathy surveillance program in partnership with the Joslin Diabetes Center and the Indian Health Services, as well as the development of digital weight loss solutions for startups.The conversation delves into the evolution of AI technology and its impact on the healthcare sector. RJ emphasizes the shift towards making AI more accessible to non-technical users, enabling them to leverage data analytics and AI tools without deep technical expertise. He discusses the importance of structured data and data strategy in preparing for AI implementation, emphasizing the need for a solid foundation in data management and privacy compliance within the healthcare industry.RJ also shares insights into the practical applications of AI in software development and product development processes. He highlights the efficiency gains and productivity enhancements that AI tools bring to the table, enabling developers to streamline tasks such as data querying, report generation, and user interviews. The conversation underscores the importance of understanding AI frameworks and tools to maximize their benefits in various development workflows.The episode concludes with a focus on the current customer conversations around AI adoption in healthcare. RJ notes that many customers are eager to explore AI solutions but often require guidance on where to start and how to leverage data effectively. The discussion highlights the healthcare industry's gradual embrace of data-driven technologies and the ongoing challenges in integrating AI into existing workflows.  Supported by: <a href="https://getthread.com/mspradio/">https://getthread.com/mspradio/</a> 
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Business of Tech: Daily 10-Minute IT Services Insights

Revolutionizing Healthcare with AI and Data Analytics: A Conversation with RJ Kedziora

Fortune 500 companies are showing caution in adopting generative AI, with a focus on risks rather than benefits. A recent survey reveals that AI tools are impacting workers' productivity and workload, highlighting the challenges of balancing human talent with AI implementation. CompTIA identifies critical areas for skills building as AI adoption grows, emphasizing strategic planning to mitigate costs and enhance cybersecurity.Intel faces setbacks with its 18A chipmaking process, raising doubts about its role in U.S. industrial policy goals. Despite financial struggles and layoffs, Intel remains optimistic about the 18A process, aiming for production next year. The company introduces new chips, such as the Intel Core Ultra 200V, focusing on power efficiency and performance improvements. However, Intel's challenges may hinder its access to investment dollars and impact the government's industrial policy goals.ConnectWise revamps its marketplace with a unified interface, offering over 400 vendor integrations to enhance user experience and promote innovation. Auvik enhances its network management solution with new features, aiming to optimize network monitoring and management efficiency for IT teams. These tactical upgrades reflect the ongoing evolution of ecosystem strategies among platform players in the tech industry. Three things to know today 00:00 <a href="https://www.businessof.tech/2024/09/04/fortune-500-companies-highlight-generative-ai-risks-over-benefits-reflecting-caution-in-adoption/">Fortune 500 Companies Highlight Generative AI Risks Over Benefits, Reflecting Caution in Adoption</a>04:02 <a href="https://www.businessof.tech/2024/09/04/intel-faces-setback-with-18a-chipmaking-process-raises-doubts-about-its-role-in-u-s-industrial-policy-goals/">Intel Faces Setback with 18A Chipmaking Process, Raises Doubts About Its Role in U.S. Industrial Policy Goals</a>06:31 <a href="https://www.businessof.tech/2024/09/04/connectwise-revamps-marketplace-with-unified-interface-and-auvik-enhances-network-management/">ConnectWise Revamps Marketplace with Unified Interface and Auvik Enhances Network Management</a>  Supported by:  <a href="https://www.huntress.com/mspradio/">https://www.huntress.com/mspradio/</a> Pulseway Event:  <a href="https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor">https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor</a>  
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AI Risk, Oprah on AI, Intel Chip Setback, ConnectWise Marketplace Revamp, Auvik Network Enhancements

The U.S. Consumer Confidence Index shows a slight increase despite concerns about the labor market, while Dell exceeds expectations with an 80% surge in AI-driven server sales. On the other hand, an IBM study reveals a decline in confidence in IT departments, and Intel considers splitting its chip design and foundry businesses due to financial struggles.The episode delves into the recent economic sentiment shift highlighted at the Jackson Hole symposium, where central bankers expressed optimism about steady growth and low inflation. Despite concerns about potential risks and high interest rates, the U.S. economy appears solid. The Consumer Confidence Index rose slightly, reflecting Americans' overall outlook despite job market volatility. However, concerns persist about rising prices and a more pessimistic view of future labor conditions.NVIDIA's strong demand for AI-related chips is evident in its earnings report, with revenue doubling to $30 billion. Dell also reports a significant increase in server sales, driven by AI-oriented servers using NVIDIA chips. CrowdStrike, despite facing financial impact from a recent global IT outage, emphasizes customer loyalty. The episode underscores the importance of focusing on business outcomes with AI integration to deliver solutions that benefit the business.The podcast highlights a decline in business leaders' confidence in IT departments, emphasizing the need for technology to deliver competitive advantages. The SAS Disruption Report reveals U.S. tech leaders' concerns about SAS security threats, urging the adoption of a no-data architecture. Additionally, enterprises are increasingly adopting cloud solutions for generative AI and machine learning, despite challenges like talent shortages and integration concerns. Intel's potential breakup and Thread's collaborative service approach are also discussed, showcasing evolving trends in the tech industry. Four things to know today 00:00 <a href="https://www.businessof.tech/2024/09/03/u-s-consumer-confidence-index-rises-slightly-despite-labor-market-concerns-and-rising-prices/">U.S. Consumer Confidence Index Rises Slightly Despite Labor Market Concerns and Rising Prices</a>03:58 <a href="https://www.businessof.tech/2024/09/03/dell-surpasses-expectations-with-80-surge-in-ai-driven-server-sales-raises-full-year-revenue-outlook/">Dell Surpasses Expectations with 80% Surge in AI-Driven Server Sales, Raises Full-Year Revenue Outlook</a>06:48<a href="https://www.businessof.tech/2024/09/03/ibm-study-reveals-sharp-decline-in-confidence-in-it-departments-urges-focus-on-business-outcomes-and-modernization/"> IBM Study Reveals Sharp Decline in Confidence in IT Departments, Urges Focus on Business Outcomes and Modernization</a>09:10 <a href="https://www.businessof.tech/2024/09/03/intel-mulls-splitting-chip-design-and-foundry-units-amidst-financial-turmoil-and-stock-decline/">Intel Mulls Splitting Chip Design and Foundry Units Amidst Financial Turmoil and Stock Decline</a>  Supported by:  <a href="https://www.coreview.com/msp/">https://www.coreview.com/msp/</a><a href="https://getthread.com/mspradio/">https://getthread.com/mspradio/</a> Pulseway Event:  <a href="https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor">https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor</a> 
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Economic Outlook, Tech Earnings, AI Trends, and IT Confidence

Dave Sobel is joined by Hugo Malan, an expert in building workforces with a mixed labor strategy. They discuss the concept of a mixed labor strategy, which involves using different forms of labor to create an optimal mix for specific circumstances. This strategy allows companies to adjust their cost structure and increase flexibility by incorporating permanent employees, temporary workers, and services from external firms. The discussion delves into the challenges faced by small businesses in balancing their workforce composition, especially in response to fluctuations in demand.Malan emphasizes the importance of making strategic decisions when hiring, considering factors such as core skills that need to be preserved in-house and skills that can be outsourced. The conversation also touches on the impact of AI on the hiring process and workforce composition. While AI can streamline certain aspects of recruitment, Malan highlights the limitations of AI in making complex matches between candidates and job requirements. He emphasizes the continued need for human judgment and interaction in assessing candidates beyond their qualifications.The episode takes a deeper dive into the issue of diversity in the tech industry, acknowledging the underrepresentation of certain groups, particularly women and veterans. Malan suggests practical steps that businesses, including small companies, can take to attract a more diverse workforce. These steps include creating affinity groups within the organization, implementing inclusive practices, and actively promoting diversity in job descriptions and recruitment efforts. By focusing on specific areas where they can make a meaningful impact, businesses can work towards building more diverse and high-performing teams.As the conversation wraps up, Malan provides tactical insights for small businesses looking to enhance their diversity initiatives. He advises focusing on specific demographic groups that align with the company's location and business goals, rather than trying to create multiple affinity groups with limited resources. By taking practical steps to create a more inclusive and welcoming environment, businesses can attract a wider pool of talent and benefit from the diverse perspectives and ideas that contribute to high-performance teams. Supported by: <a> https://huntress.com/mspradio/</a>
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